Frequently Asked Questions

The site presents a self-custody model: sensitive credentials stay under the user’s control. Product guidance does not claim to hold assets on a user’s behalf.

Network access is needed for blockchain data and transaction broadcast, but recovery material should be backed up offline and kept away from unnecessary online exposure.

Record it offline, keep it private, avoid screenshots and cloud notes, and make sure the backup remains complete and readable.

A private key controls a specific cryptographic account or address. A recovery phrase is commonly used to derive and restore a set of wallet keys. Both are sensitive.

Verify your recovery backup first, install the intended application on a trusted device, restore carefully, and only retire the old setup after verification.

Check the network as well as the token name. USDT can exist on multiple networks, so the selected network must match your intended deposit or transfer path.

Review the network, destination address, asset, amount, and any permission or signing request before confirming.

Use the intended download path, watch for lookalike domains and unexpected redirects, and complete backup before moving assets.

Be cautious with urgent messages, lookalike domains, unexpected wallet connection prompts, and any request to reveal a recovery phrase or private key.